(warning - long winded analogy ahead)

What makes someone a social media expert?

social-marble.jpgRecently I was questioned about my social media expertise because I'm not a major Twitter user. That led me to wonder, what is it that really makes someone a social media expert?

It seems to me that many equate extensive use of a service to expertise in that service, and then go on to equate extensive use of multiple services to a wider breadth of experience. I find this rather interesting, because high school students spend ungodly amounts of time with Facebook, YouTube, and other social media, but I don't see many brands seeking them out for marketing plans.

With that in mind, I came up with a little thought exercise that I think we can all relate to:

  1. How many different makes and models of automobile have been produced in your lifetime?
  2. How many of those cars have you ever driven?
  3. How many of those cars do you own and/or drive regularly?

I think for most of us, the answers will be something like:

  1. Several thousand.
  2. Several dozen.
  3. Less than three.

Now ask yourself - would having more cars make you a better driver, or help you better navigate your way around town?

When a client has a need, it's my job to recommend the right vehicle(s) and give them the best possible route from point A to point B.

That means that I test drive a lot of cars, but it doesn't mean I own a lot of cars and drive them daily. Doing that would detract from the time I can spend on the more important goal of finding effective paths to travel, and matching them to the best vehicle(s) for the terrain.

posted on 01.24.09 

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